We offer free domestic shipping on orders of $50 or more!
All orders are shipped from our Los Angeles studio within 3 business days via USPS First Class or Priority Mail. You'll receive an email confirmation with tracking info as soon as your order ships.
Approximate shipping times are as follows:
Domestic (USA): 1-3 days estimated
Canada: 1-2 weeks estimated
Rest of the World: 1-4 weeks estimated
Our shipping rates are the true shipping costs (often slightly discounted!) and are not artificially inflated. International shipping is not inexpensive at the moment, and we're sorry that this is out of our hands. The USPS international shipping rates were raised significantly in 2016.
RETURNS & EXCHANGES
Please contact firstname.lastname@example.org to initiate your return or exchange.
We accept returns on full-priced (non-custom or Seconds Sale) merchandise within 30 days of ship date. Except for in special cases (defective merchandise, etc.), the customer will be expected to pay the return shipping cost. Customers returning items have the choice to accept a refund for the value of the original item (minus the original shipping cost) or to receive store credit for the value of the original item including the original shipping cost.
If you wish to exchange an item, upon returning the item to us you'll receive a gift card code for the value of the original item plus shipping back to you. You are then free to place a new order for the item(s) you'd prefer, using that code.